"I would like to let you know how outstanding your software is and how fabulously it has worked for me. As you know, the firm has many different client billing requirements and the software has proven to be quite flexible in meeting all of our clients' needs. . . I would like to take this opportunity to thank you and your staff for all your support, patience and prompt response to all of our needs . . ."
Sandra D. McNish, D.P. Manager, Lewis, Brisbois, Bisgaard & Smith LLP
"I just wanted to take this opportunity to thank you and Bruce for the outstanding service that Nelson & Quillin has provided to me and the firm . . . Your responsiveness in helping me learn the system, dealing with special customization issues as they have arisen . . . and addressing modifications to the time data entry system and accounts payable module have been particularly appreciated."
William W. Reid, Esq., Chief Financial Officer, Parker, Milliken, Clark, O'Hara & Samuelian
"Lastly, I would like to commend your organization for their patience, good humor and general competence while supporting and training my staff. I can't say enough about this aspect of the conversion. It was extremely comforting to have the level of support your organization gave us. I can't imagine any other organization that would go to the length of training and reassurance that you and your organization has given . . ."
Janie K. Cohen, Executive Director, Goldfarb & Lipman
"During the past year, your firm has demonstrated all of the characteristics which led me to chose you in the first place. Your system has the built in flexibility we need as the clients continue to change their demands and billing requirements. When our major client gave us very short notice to convert to Task Based billing, we had absolutely no problem meeting the deadline because of the flexibility in the N&Q package. Your willingness to accommodate our specific requirements in your package has also been extremely useful time and again. . . . the level of service that we receive is absolutely outstanding. You and your staff are always there for us, day or night. . . . Anytime we have temporary staff . . . they always comment on how user-friendly your software is compared to other software packages they have worked on. . . . I appreciate that you always seek our input before you actually design your upgrades."
William C. MacMillen, III, Chief Financial Officer, Lewis, Brisbois, Bisgaard & Smith LLP